Reference

Explore the Rules Governing Your crazysit Account

These terms and conditions set out the rights and obligations that apply when you open and use a crazysit account, covering everything from eligibility and account conduct to…

Eligibility by local lawUPI & Paytm payments coveredAccount conduct rulesWithdrawal conditionsDispute resolution process
crazysit Explore the Rules Governing Your crazysit Account
REACH US DIRECTLY

Switch to a Support Channel for Terms Questions

If any clause in these terms is unclear, or if you need to raise a formal dispute about your account, our support team is available through…

Live Chat Start a live chat session from your account dashboard at any hour.
Email Support Send a detailed message to our legal queries address.
Help Centre Our self-service Help Centre holds plain-language summaries of every major clause, FAQs on withdrawal…
HOW WE HANDLE ACCOUNTS

Open Answers on Data, Security and Your Rights

We take account security and data handling seriously, and these six points cover the practices that matter most to account holders in India.

Data Retention

We retain your account data for the period required by applicable law and our licensing obligations. Once the retention window closes, personal data is deleted or anonymised from all active systems unless a dispute is pending.

Cookie Policy

Our cookie usage is disclosed in full in the Cookie section of these terms. Functional cookies are necessary for account sessions; analytics cookies can be managed from your browser settings without affecting core account features.

Account Security

Your account is protected by two-factor authentication, which we strongly encourage you to activate. Any suspicious login attempt triggers an automatic session lock and an alert to your registered email address.

Payment Data

UPI handles, Paytm wallet IDs and PhonePe numbers linked to your account are stored in encrypted form. We never share payment identifiers with third parties except where required by Indian financial regulations.

Requesting Changes

You may request a correction to your personal data at any time by contacting support with proof of identity. We aim to process verified correction requests within seven business days and confirm completion by email.

Account Closure

You may close your account voluntarily by submitting a written request through live chat or email. Any pending balance at the time of closure will be settled to your verified UPI or Paytm account before the account is deactivated.

Check Common Questions About These Terms

The questions below address the points our account holders in India ask most often about these terms. If your question is not covered here, our live chat team can pull up the relevant clause in real time.

These terms apply to every person who opens or uses a crazysit account. Access is subject to local law and is available only where local law permits. By proceeding, you confirm you have checked whether access is lawful in your location.

We may revise these terms at any time. We will post the updated version on this page with the effective date. If a change is material, we will send an alert to your registered email. Continuing to use your account means you accept the new terms.

The payment section of our terms sets out minimum and maximum transaction amounts, the verification steps required before a withdrawal is processed, and the timelines we aim to meet. UPI and Paytm withdrawals are typically processed within one business day of verification.

On closure, your personal data is retained only for the period required by applicable law or a pending dispute. After that window, data is deleted or anonymised. You may request a copy of your data before closure by contacting support.

Submit your dispute via email with your account ID, the clause you believe has been misapplied, and any supporting evidence. We aim to acknowledge disputes within two hours and provide a full written response within 48 hours.

Yes. Any promotional activity you opt into is governed by both these general terms and the specific conditions attached to that offer. Where there is a conflict between the two, the offer-specific conditions take precedence for that promotion only.

These terms are governed by the applicable laws of the jurisdiction relevant to your account. Where Indian law applies, that law takes precedence. Any clause found to be unenforceable under local law will be severed without affecting the remaining clauses.